Kervale Privacy Policy
Kervale is committed to providing quality services to you and this policy outlines our ongoing
obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth)
(the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure
and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the
Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of
Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by
email, via our website www.kervale.com, from your website, from media and publications, from other publicly
available sources, from cookies and from third parties. We don’t
guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you,
providing information to our clients and marketing. We may also use your
Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you
would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing
lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why
we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things
as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious
or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you.
However, in some circumstances we may be provided with information by third parties. In such a case we will take
reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Sensitive Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.